The Nagano Snow Shuttle travels direct to Madarao from Narita and Haneda Airports. Drop-off service is provided for nighttime arrivals. Other options from Tokyo are to share a Chuo Taxi, book a private chartered bus or take the bullet train: the Hakutaka bullet train travels from Tokyo to the city of Iiyama. Depart from Tokyo’s Ueno Station if traveling from Narita Airport, or from Tokyo Station via Ueno if traveling from Haneda Airport. From Iiyama it is a 30-minute shuttle ride to the resort.

Shuttle services also run between Madarao and nearby resorts Nozawa Onsen and Myoko Kogen.